WFO Legacy 44.9.29

Workforce Optimizer (WFO) is a business software tool that allows enterprises to deploy and manage their workforces optimally.

Workforce Optimizer provides increased adaptability, flexibility, openness, and cost-efficiency by optimizing your critical resources which gives you the edge over others in providing reliable and prompt service to your customers.

FriarTuck’s system Workforce Optimizer enables enterprises to:

. Improve employee productivity through significant reduction in time spent on scheduling, tracking credentials, leaves etc
. Improve quality of service by ensuring right staffing levels and skill-mix, linking staffing demand forecasts to existing schedules
. Improve staff retention through increased staff satisfaction, morale and work-life balance
. Better visibility and control across enterprise
. Together these advantages lead to operational excellence and consistent customer experience across enterprise, leading to a rapid payback period of less than 1 year.

Workforce Optimizer is available as an app!

Workforce Optimizer app enables enterprises to empower their employees to manage their schedules and shift requests. Staff can swap shifts among each other thus reducing administration costs for the company.

Features of the app:

. Scheduling
Workforce Optimizer allows staff to easily view their schedules at a glance and also drill down for details. Staff can receive live updates and notifications for up-to-the-minute changes to their schedule.
. Shift Requests
Workforce Optimizer allows staff to state their preferences for future rostering periods using a unique bidding system. The point system allows staff members to allocate bidding points to each shift preference, indicating the importance of the request.
. Shift Swapping
Workforce Optimizer allows staff to trade shifts among each other and thus provides flexibility in works schedules. Companies can experience lower absence rates and an increased quality of life for their employees.

To use this app, a Workforce Optimizer account is required.

Version History Change name to WFO Legacy 4 4.9.29 08/17/2023 Messaging module and pen-test security fixes. 4.9.25 08/02/2022 Customers certificate signature update for SSL pinning compliance. 4.9.19 09/16/2021 Whitelisting update for the SSL pinning security requirement. 4.9.18 05/04/2021 Whitelisting update for SSL pinning security requirement. 4.9.17 04/28/2021 Whitelisting update for SSL pinning security requirement. 4.9.15 09/11/2020 Penetration-test fixes for security requirement. 4.9.14 08/23/2020 [4.9.2.15]- Expiry of points not seen in staff mobile app and web 4.9.11 04/17/2020 Personal Data Protection Act compliance; and certificate signature update for SSL pinning. 4.9.10 02/07/2020 Fixes in messaging module 4.9.9 01/07/2020 Fix context root issue during API URL conversion 4.9.8 11/18/2019 [4.9.2.10] - bug fixes and update certificate 4.9.3 10/24/2019 Bug Fixes 4.9.2 09/06/2019 Add Mobile Pagination on Messaging, Fix unable to upload file 4.9.1 09/04/2019 Support for FCM push notifications and various bug fixes 4.9.0 06/21/2019 Registered additional server certificates 4.7.19 01/24/2019 Added and updated certificates 4.7.18 01/21/2019 Bug fixes from penetration test findings and recommendations. 4.7.17 01/18/2019 Bug fixes 4.7.16 08/10/2018 Stability fixes 4.7.15 08/07/2018 Console stability fixes 4.7.12 03/07/2018 Fix issue on console time sync, editing profile 4.7.11 02/08/2018 Bug fixes and enhancements 4.7.10 02/06/2018 Enhancements and bug fixes 4.7.9 12/01/2017 Bug fixes and misc enhancements
- Enabled sound for attendance console
- Configured tap type does not reflect on mobile console
- Tap-in error should display when server is down or device cannot connect to internet
- No error message displayed for incorrect password
- Error message should be displayed if the user did not select a department
- Cannot navigate to another date in attendance
- Allow user to select tap type before scanning
- Added countdown timer to "User not found" pop-up message
- Show candidate list for swap in alphabetical order 4.7.8 04/18/2017